Health, Safety and Physical Requirements
The zipline course is open to participants 10 years of age or older, who do not suffer from a mental or physical impairment that could endanger the health and/or safety of themselves or other visitiors. Also for those who are under 35 kg will not be able to go on the tour and same goes for those who are over 120 kg. Those with heart conditions or high blood pressure should consult a physician, not recommended for pregnant women and those who have a fear of heights, experience dizziness, seizures or any other physical impairments. Customers should be prepared for 2 light physical exertion-navigating stairs and some walking. People under the influence of drugs, alcohol, medicines or other intoxicants may not use the zipline course. We advise comfortable, weather appropriate clothing and comfortable, close toed shoes. No high heels or flip flops. Every participant must take part in the theoretical and practical safety demonstration before entering the zipline course. All directions and decisions of the person(s) in charge are mandatory. One of the two safety carabiners must always be put on the zipline. The safety carabiners have to be forward the pulley. The use of the pulley must be in exact accordance with the instructions of the park employees. Each participant has to knock twice at the zipline, before the next participant can use this line. The participant has to reach out the legs ahead. At the end of the zipline the participant hat to stop with his hands rearward the pulley. Each zipline or suspension bridge may only be used by one person at a time. On the platforms a maximum of 3 people at a time are allowed. Exception are the 2 big platforms before the base-jump and after the first mega-zipline. There are 12 people allowed at the same time. Before doing the base-jump, the carabiner of the descender get linked with the participant belt. After that the safety carabiners of the participant get connected with the belt, so that the safety carabiners are unloaded. In case of any doubt about proper equipment use, a tour-guide is always available to offer assistance. While in the zipline course objects such as openly worn jewelery, mobile phones, cameras etc. that could potentially present a danger to the participant or for other guests are not permitted. Long hair must be tied with a hair band. During the whole ziplinig: No smoking! Vandalism especially of trees is punishable. The tour guide reserves the right to remove participants form the park who do not abide by these rules. The management also reserves the right to cease all park operations for safety-related reasons (e.g. fire, storm, thunderstorm). In this case there is no refund of entry fees. If the participant wishes to end the visit prematurely there will also be no refund of the entry fee.
Equipment rented by EifelAdventures (belt, safety carabiners, pulley, gloves) must be used in accordance with the instructions of the park employees. A participant´s rented equipment is not to be used by others, is not allowed to be discarded while in the zipline course and must be returned after the tour. The participant is committed to report all arising damages at our equipment.
Liability & Responsibility
Participants agree to use the zipline course at their own risk. EifelAdventures adheres to legal regulations in regards to personal damages/injury. For pecuniary detriment EifelAdventures will only be liable in the case of intentional malice or gross negligence under the direction of the entrusted management. EifelAdventures assumes no responsibility/liability for participants injured due to breach of instructions or safety rules. For the dirtying, damage or lost of any clothing articels or personal items EifelAdventures assumes no responsibility/liability.
For print out you will find this waiver in our download section.